Privacy Policy

1. About This Policy

MINRES Training Institute Pty Ltd ("MINRES", "we", "us", or "our") operates the website at minres.edu.au (the "Platform"). This Privacy Policy explains how we collect, use, disclose, and protect personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By accessing or using the Platform, you agree to the collection and use of information in accordance with this Policy. If you do not agree, please do not use the Platform.

2. Information We Collect

We may collect the following types of personal information:

• Name and professional role (entered voluntarily in the welcome modal or contribution form)
• Email address (if you contact us or submit content for review)
• Phone number (if provided in a contact enquiry)
• Organisation or employer name
• Learning activity data stored locally on your device (quiz scores, CPD minutes, guide views)
• Submitted content (podcast scripts, quiz questions, guide drafts) provided through the Contribute form
• Headshot or profile photograph (if uploaded as part of a contributor submission)
• Technical data: IP address, browser type, device type, pages visited, and referral source (via analytics tools)

We do not collect sensitive information (such as health, financial, or government identifier data) through this Platform.

3. How We Use Your Information

We use personal information for the following purposes:

• To personalise your learning experience on the Platform
• To process and review contributor submissions
• To respond to enquiries submitted through the Contact page
• To issue CPD certificates or acknowledgement of contributions
• To improve the Platform's content, functionality, and user experience
• To send service-related communications (not marketing) where you have provided your email
• To comply with legal obligations

4. Local Storage and Cookies

The Platform uses your browser's localStorage to store your learning progress, quiz attempts, CPD minutes, and display preferences. This data is stored entirely on your own device and is not transmitted to our servers unless you explicitly submit a form.

We may also use cookies and similar technologies for analytics purposes (e.g. Google Analytics). You can disable cookies in your browser settings, though this may affect the functionality of the Platform.

5. Disclosure of Personal Information

We do not sell, rent, or trade your personal information. We may disclose personal information to:

• Service providers who assist us in operating the Platform (e.g. hosting, analytics, email delivery) — bound by confidentiality obligations
• Regulatory authorities or law enforcement where required by law
• Professional advisers (lawyers, accountants) under confidentiality

We do not disclose personal information to third parties for their own marketing purposes.

6. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. The Platform uses HTTPS encryption for all data in transit. Contributor submissions are stored in a secured database accessible only to authorised administrators.

No method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

7. Retention of Personal Information

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contributor submissions that are not approved are deleted within 90 days of the review decision. Approved contributor profiles are retained for the duration of the contributor's active status on the Platform.

8. Access and Correction

You have the right to request access to the personal information we hold about you, and to request corrections if the information is inaccurate, incomplete, or out of date. To make a request, please contact us at:

We will respond to access and correction requests within 30 days. In some circumstances we may be unable to provide access (e.g. where it would unreasonably impact the privacy of another individual), and we will explain the reasons in writing.

9. Complaints

If you believe we have breached the Australian Privacy Principles, you may lodge a complaint with us at the contact details above. We will acknowledge your complaint within 5 business days and aim to resolve it within 30 days.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

10. Third-Party Links

The Platform contains links to third-party websites (including Queensland and Western Australian government resources, Amazon affiliate links, and LinkedIn). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. We encourage you to review this Policy periodically. Continued use of the Platform after changes are posted constitutes your acceptance of the updated Policy.